How do I contact Ownvance?
Contact Ownvance by email, at the address below. Our replies come from an address at the same domain as this website. If there's a deadline, such as an offer that expires or a payment you're being pushed to make, put the date in the subject line so we can read your message in the right order.
Email us
Opens your email app. Nothing is sent through this website, and you can edit everything before you send it.
What should you include in your first email?
A few lines are enough: what you'd like help with, any offer you want checked, with the firm's name and how it contacted you, and any deadline. Please don't attach documents yet. Once we know what the work involves, we'll agree a safe way for you to share anything it needs.
- What you'd like help with: a financial plan, investing education, or a check on a firm or offer.
- If you want an offer checked: the name of the firm or person, and how they contacted you, for example by email, phone, social media or a dating app.
- Any deadline, such as a date you've been told to pay by or a decision coming up.
- Whether anyone else should be involved, such as a partner or a family member.
What shouldn't you send by email?
Please don't send passwords, banking logins, one-time codes, card details, full account numbers or copies of ID. We never need them. For a first message, a short description is enough. If we go ahead, we'll agree a safe route for any documents the work needs, and what to send is always up to you.
How do I make a complaint about Ownvance?
To complain about Ownvance, send us an email with 'Complaint' as the subject. Explain what happened, how you'd like us to put it right, and any dates or details that will help us look into it. We'll investigate properly and give you a written answer, sent from an address at this website's domain.
How do I know an email really comes from Ownvance?
Every email we send comes from an address at this website's own domain, and none will ask you to send money to invest, share a password or code, or give anyone remote access. A message using our name that asks for any of those is fake: don't reply or click anything. Write to us at the address on this page.
For more on spotting someone pretending to be us, see is Ownvance legit?.